Read some of our most frequently asked questions from clients below.

General FAQs:

What services are available at The Feel Better Lounge?

We offer a wide range of services from IV hydration and nutritional therapy, vitamin injections, performance recovery, stretch therapy, oxygen therapy, weight management services, supplements and more.

What if I don't know what treatments I need to help me feel better?

Our team loves to work with people to find the perfect treatment for you. Have questions about anything we offer? Just ask!

Can I receive more than one treatment in a single visit?

YES! It is actually possible to try all three of our membership services (whole body cryotherapy, red light therapy, and Maenne) in about an hour. Pair your next IV with an incredible virtual reality experience or a mocktail. Pair an oxygen bar session with a wellness shooter and a stretch therapy session.

What is the difference between the different IV therapies?

Each individual IV formula has its own specific health benefits ranging from promoting hair and nail health to boosting immunity and combating morning sickness. If you have questions about a specific IV treatment or have specific health goals in mind please reach out and talk with one of our various nurses or associates. 

What other lounge amenities are available to visitors?

We have a range of handcrafted mocktails and wellness shooters as well as work spaces, comfortable relaxation areas, and a private IV space.

What is the easiest way to schedule an appointment?

You can always reserve a time slot either through our website, our app, or by calling our office at (804) 249-8887. Walk-ins are accepted before 6pm.

Can I bring my kids?

If you have child aged 16 or younger that you wish to bring with you, please contact us beforehand. Thank you. 

Membership FAQs:

When can I come to the Lounge and get my Member Benefits?
You can come and enjoy your member benefits any time that the lounge is open! We welcome walk-ins but if you want to guarantee a time slot you can always book through our website or app.
When will I be billed for my Membership?
You will be billed on the same day that you signed up for our membership. For example, if you signed up on the 5th of the January, you would pay for your first month at the time of sign-up and your next month on the 5th of February.
Do I have to do three of the same services every month?
You can choose how you want to spread out your three services per month. Want to do three cryotherapy sessions? You absolutely can! Want to try one session of whole-body cryotherapy, one session of red-light therapy, and one session of Maenne? We highly recommend it!
Is there a spending minimum as a member?
There is NOT! While being a member grants you fantastic discounts on many of our offerings there is not a minimum spending to retain your membership status.
Can I use my HSA or FSA to pay for Membership?
HSA (Health Savings Account), HRA (Health Reimbursement Account), and FSA (Flexible Spending Account) plans and policies vary widely. While some accounts may be used for wellness services, others may have policies that do not allow it. You will need to contact your plan to determine what, if any, wellness services are eligible. If your HSA/HRA/FSA allows payments for wellness membership or services, you may use it for payment. Another alternative is for you to pay using another method and submit a request for reimbursement directly to your HSA/HRA/FSA plan; for this, simply download your receipt from Wellness Living.
Can I roll over services that I don't use to the next month?
Unused monthly services do not roll over from month to month and cannot be transferred from person to person.
Can I sign up for a one-month Membership?

While our memberships are priced on a month-to-month basis, we ask that you sign up for at least 4 months when starting a membership at The Feel Better Lounge. This is because most health and wellness programs take on average 4 months to have noticeable changes. If you are planning on cancelling your Feel Better Lounge membership, please give our team a 30-day notice to avoid being billed for any additional months.

IV Therapy FAQs:

How long does an IV take?

The duration of an IV intravenous) treatment can vary depending on the type of treatment and the individual’s medical condition and hydration levels. We have treatments that can cater to a busy schedule or sit down and relax with a longer IV treatment.

When will you feel the difference after your IV treatment?

The time it takes to feel a difference after an IV treatment varies by individual. Some people may notice an improvement in their symptoms immediately after the IV treatment, while others may take several hours or even days to notice a difference.

Most people report improved sleep, leaving them feeling refreshed and energized the following day. In some cases, the benefits of the IV treatment may be felt gradually over time as the vitamins and fluids are absorbed and distributed throughout the body.

How often can you do IV therapy?

The frequency of vitamin IV therapy treatments can vary depending on the individual’s medical condition and the specific type of therapy being administered. At The Feel Better Lounge, we have healthcare providers who can consult with you about IV therapy to determine the appropriate frequency and dosage for your specific needs.

Can allergies affect my ability to have IV therapy?

Yes, allergies can potentially affect your ability to receive vitamin IV therapy. If you have a known allergy to any of the ingredients in the IV solution, it’s important to inform our nursing team before receiving the treatment. If you have a history of severe allergic reactions or anaphylaxis, it’s important to discuss the risks and benefits of vitamin IV therapy with our team before receiving treatment.

Overall, it’s important to be open and honest with our nursing team and our Wellness Mentors about any allergies or medical conditions that may affect your ability to receive vitamin IV therapy safely and effectively.

Do IVs hurt?

Vitamin IV treatment should not be painful if it is performed by a trained healthcare professional. However, some people may experience minor discomfort during the IV insertion process, which involves the placement of a small needle into a vein in the arm. The sensation of the needle going into the vein may feel like a brief pinch or sting, but this discomfort should subside quickly. We have topical numbing agents available upon request. If you experience significant pain or discomfort during the IV insertion process, be sure to inform our staff.

Once the IV is in place, you may feel a cool sensation or pressure as the IV solution is infused into the vein, but this should not be painful. In fact, many people report feeling relaxed or even sleepy during vitamin IV therapy, as the infusion process can be a calming experience. If you have concerns about pain or discomfort associated with vitamin IV therapy, be sure to discuss these with our staff before starting treatment. They may be able to provide additional information or recommend strategies to help minimize any discomfort or anxiety.

Vitamin Injection FAQs:

How is an intramuscular vitamin injection different from a vaccine?

An intramuscular vitamin injection is a shot that delivers a high dose of vitamins directly into the muscle tissue. Vitamin injections are often given to people who would like a boost of vitamins or are unable to absorb vitamins through their digestive system.

A vaccine, on the other hand, is a substance that stimulates the immune system to produce an immune response against a particular disease. Vaccines contain a weakened or dead version of a virus or bacteria, or a piece of it, that triggers the immune system to produce antibodies. These antibodies help the body recognize and fight off the actual disease if a person is exposed to it later on.

Do intramuscular injections hurt?

Intramuscular injections can cause some discomfort, but the level of pain experienced can vary depending on various factors such as the injection site, the size of the needle, the volume of the injection, and the type of medication being injected.

Overall, intramuscular injections may cause some discomfort when being injected, but this is usually mild and temporary as our nurses are trained to administer injections to minimize discomfort. If you experience severe pain, swelling, or redness at the injection site, you should consult your primary healthcare provider.

Where are IM injections administered?

The most commonly used injection sites for intramuscular injections are the deltoid muscle in the upper arm and the gluteus maximus muscle in the buttocks. For larger volume IM injections the gluteus maximus is typically used, for smaller volume IM injections the deltoid is typically easier.

Performance Recovery FAQs:

How often should I be using recovery services after a workout?

The ideal frequency of recovery services such as cryotherapy, lactic acid flushing, red light, stretch, and IV therapies after working out can vary depending on your individual needs and preferences, as well as the type and intensity of your workouts.

When incorporating cryotherapy or other recovery services into your post-workout routine, it’s important to listen to your body and adjust your usage accordingly. If you feel excessively fatigued or sore after a workout, you may benefit from using recovery services more frequently or for longer durations. 

Can recovery services reduce my risk of injury?

Post-workout recovery services such as cryotherapy, lactic acid flushing and stretching can help to reduce the risk of injury by promoting muscle recovery and reducing inflammation.

After an intense workout, the muscles can become fatigue, sore, and prone to injury. Recovery services can help to speed up the healing process, reduce inflammation, and promote the repair of damaged tissues.

For example, cryotherapy can help to reduce inflammation and swelling, which can be beneficial in reducing the risk of injury or muscle damage. Similarly, massage can help to improve circulation, promote relaxation, and reduce muscle tension and soreness, all of which can help to reduce the risk of injury.

Stretching exercises and stretch therapy can also be helpful in reducing the risk of injury by promoting flexibility and range of motion. By elongating the muscles and soft tissues, stretching can help to prevent muscle imbalances, reduce the risk of strain, and improve overall mobility. Lactic acid flushing is beneficial by helping to reduce soreness to get athletes back to performing at their highest.

While post-workout recovery services can be helpful in reducing the risk of injury, it’s important to remember that they should be used in conjunction with other injury prevention strategies, such as proper warm-up and cool-down routines, appropriate nutrition and hydration, and adequate rest and recovery time.

Stretch Therapy FAQs:

I don't typically work out, can stretch therapy still be beneficial for me?

Yes, stretch therapy can still be beneficial even if you don’t work out regularly. Stretching can help to improve flexibility, range of motion, and joint mobility, regardless of whether you engage in regular physical activity or not.

Assisted stretching is a low-impact activity that can be performed by people of all ages and fitness levels. Regular stretching can help to reduce the risk of injury, improve posture, and alleviate muscle tension and soreness.

In addition to its physical benefits, stretch therapy can also have mental and emotional benefits, such as reducing stress and promoting relaxation.

What should I wear to stretch therapy?

In addition to showering, it’s also a good idea to wear comfortable, clean, and breathable clothing for your session. Clothing that allows for a full range of motion is typically best, as it can help to ensure that the stretching exercises are performed safely and effectively.

Should I shower before a stretch therapy session?

It’s generally a good idea to shower or bathe before your stretch therapy session. This is because stretching exercises are typically done with the body in close contact with the stretch therapist or the surface on which the stretching is taking place. Therefore, it’s important to maintain good hygiene to prevent the spread of germs or bacteria.

Will stretch therapy make me more flexible?

Yes, stretch therapy can help to improve flexibility over time with regular practice. Stretching helps to elongate your muscles and soft tissues, which can improve range of motion, joint mobility, and overall flexibility.

The stretching exercises used in stretch therapy are typically done gradually and gently, without forcing the body into any positions that cause pain or discomfort. Over time, this gradual stretching can help to increase the flexibility and elasticity of the muscles and soft tissues, making it easier to move and perform daily activities.

Does stretch therapy hurt?

Stretch therapy should not be painful when performed correctly. Stretching should be done gradually and gently, however stretching can be uncomfortable at times. It is important to communicate with your stretch therapist throughout your session about your discomfort levels as well as specific areas that you may want them to concentrate on.

How often should I stretch?

Stretching is something that can and should be done every single day in some form. Athletes should stretch before and after exercise to help avoid injury, those who sit all day for work can benefit from stretching to avoid pain. Assisted stretching is a perfect way to learn ways to help your specific needs through stretch and movement.

How long is a stretch therapy session?

Our stretch therapy sessions are 30-minute sessions that include a private room and one on one time with a stretch therapist.

Oxygen Bar FAQs:

What can I expect during my Oxygen Bar treatment?

Our Oxygen Bar is set up with a multitude of different aromatherapy “flavors” that you can choose from. Each flavor may provide slightly different benefits, with the goal to help you to relax and calm down.

Once you have selected the flavor you would like, we will help to place a cannula, which is a flexible tube that splits into two small prongs, loosely around your head and rest the prongs just inside your nostrils. As you breathe, the cannula will deliver oxygen. We will find you a comfortable seat where you will be able to relax and enjoy your experience while you use your phone, computer, or talk with a friend.

Do I share a cannula with anyone else?

You should never have to share your cannula with anyone else as they are for individual use. 

Can I have no scent (flavorless)?

Absolutely! While our aromatherapy flavors will rotate throughout the year, one flavor that we keep year-round is our scentless flavor, “pure”.

Red Light Therapy FAQs:

How is red light therapy different from a tanning bed?

Red light therapy and tanning beds use different types of light and have different effects on the skin and body.

Red light therapy uses low-level light wavelengths that penetrate the skin’s surface to stimulate cellular function and promote healing. This therapy is considered safe and can be used to treat a variety of skin conditions, such as acne, wrinkles, and psoriasis. Additionally, red light therapy can also promote collagen production, which can help improve skin elasticity and reduce the appearance of fine lines and wrinkles.

On the other hand, tanning beds use ultraviolet (UV) radiation to induce skin tanning. Tanning beds emit a higher level of UV radiation than red beds, which can lead to sunburn, premature aging, and an increased risk of skin cancer.

Will I be tan after doing red light therapy sessions?

No, Red Light Therapy does not cause tanning of the skin. The lights used in Red Light Therapy are in the visible or near-infrared spectrum, which does not contain UV (ultraviolet) radiation that is responsible for causing tanning or sunburn. In fact, Red Light Therapy is often used as an alternative to UV-based tanning, as it can help to improve skin health and appearance without the harmful effects of UV radiation.

How long does a red light therapy session take?

The duration of a red light therapy session can vary depending on the specific goals of the therapy and the device being used. In general, a single session can range from a few minutes to up to 30 minutes or more.

The exact duration will depend on several factors, including your specific goals for the session and size of treatment area. However, our red light therapy sessions are typically 15 minutes in length.

Do I need protective eyewear?

Protective eyewear is not necessary during your red light therapy session as red light is not harmful for the eyes. In fact, there have been some recent studies linking red light therapy to improved eye health and eyesight. However, if you would like we have protective eyewear available for you to wear during your session.

Pain Reduction FAQs:

Can IVs help to reduce pain?

While IV hydration therapy alone may not reduce pain, adding vitamins and medications may help to reduce pain symptoms.

Is CBD natural?

Yes, CBD (cannabidiol) is a natural component that is derived from the hemp plant. It is one of the many cannabinoids, found in hemp and is known for its therapeutic benefits.

Will CBD make me fail a drug test?

All of our CBD products have been thoroughly screened to ensure that they are not contaminated with THC and because of this, you should not fail a drug test from the use of our CBD products. However, it is important to note that some CBD products found online can contain higher amounts of THC compared to our product. It is always important to ensure you are getting a high-quality CBD product to avoid unwanted contaminants.

Weight Loss Program FAQs:

Are weight loss injections safe?

Weight loss injections have been found to be safe when taken under the supervision of a healthcare provider. If you are concerned about the risks of weight loss injections, speak with your healthcare provider before starting treatment.

How fast after I start a weight loss program will I begin to lose weight?

Every BODY is unique and results vary. Generally, our clients will begin to lose weight within a few weeks of beginning your weight loss program and should continuously lose weight through the entire program.

What are possible side effects?

There are some possible side effects associated with our weight loss program which will be covered in your initial consultation such as nausea.

How long is your weight loss program?
Depending on your specific weight loss goals your weight loss program can vary in length. Typically, our program starts at 8 weeks and is then modified to fit your specific health goals.
Can I use other services while doing a weight loss program?
Absolutely! We have services available specifically designed to help with the side effects of a weight loss injection program such as IV vitamin and hydration therapy, red light therapy, Maenne multi-sensory therapy and more!


Weight loss results vary based on individual goals, lifestyle, and physiology. While we have been able to see results with many different people, there is no guarantee of results.

Cryotherapy FAQs:

Do I need to shower before or after full body cryotherapy?

Please avoid showering right before the use of a full body cryotherapy session as having wet hair and skin is not allowed in the cryotherapy chamber. This is because water will almost instantly freeze at the low temperatures inside. Cryotherapy is a completely dry process that will not leave you wet. After your cryotherapy session it is not required to shower – in fact it is better to allow your body to warm itself back up instead of taking a hot shower.

How often can I do cryotherapy?

You can safely do full body cryotherapy sessions every single day, however we recommend 2-5 sessions a week for optimal results. Speak with one of our wellness mentors and learn more about implementing cryotherapy into your wellness routine to fit your specific goals and needs.

Is it safe to inhale inside the cryotherapy chamber?

It is safe to inhale the fumes inside our cryotherapy chamber because our cryotherapy chamber is a nitrogen-free unit! This means that inside is oxygen that is being cooled down using electricity instead of liquid nitrogen. It is important to ask to make sure it is safe to inhale the fumes in other full body cryotherapy chambers before use.

How long will I be cold for?

You will start to feel a chill in the pre-chamber portion of the full body cryotherapy chamber as you spend 30 seconds adjusting to sub-zero temperatures. After this initial 30 seconds you step into the cold chamber and will stay in there for 2-3 minutes. This can be intense for first time users so some find it helpful to build up to 3-minute sessions.

Typically, in the last minute of your treatment you will feel the coldest and some report feeling “pins and needles”. However, you will quickly warm back up in a few minutes after treatment. Those who have done cryotherapy repeatedly over time say that it becomes easier to last the full 3 minutes as you do more sessions.

What is the longest I can stay in full body cryotherapy?

Our cryotherapy sessions are at a maximum 3 minutes long, however most people have to build up to be able to make it 3 minutes. Typically, our full body cryotherapy sessions are 2-3 minutes in length.

Do I listen to music during my full body cryotherapy session?

You are provided with headphones and can pick which music you would like to listen to during your full body cryotherapy session. Listening to music makes getting through your first couple cryotherapy sessions much easier as it acts as a distraction to the cold temperatures.

Maenne Multi-Sensory Therapy FAQs:

How long is a Maenne session?

Maenne sessions are typically 15 minutes in length, however if you are looking for an even more impactful experience 30-minute sessions are available.

Where else can I get a Maenne session?

The Feel Better Lounge is so proud to say that we have the ONLY Maenne multi- sensory therapy system in the United States. All other Maenne systems are located in Europe.

What programs does Maenne offer?

Maenne has individualized programs to tackle many different issues ranging from insomnia to improving focus and promoting relaxation. With over 100 different individualized programs there is something to benefit everyone!